The United Kingdom offers some of the most generous consumer laws and rights for individuals, with the aim of ensuring fairness…
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It’s an unfortunate truth that consumers frequently face legal issues, from defective goods, misleading advertising and poor-quality services to unfair contract terms and…
The Consumer Contracts Regulations 2013 (CCR) apply to contracts made both on and away from business premises, as well as…
It’s a fact of life that things you buy may not always be as expected – whether the item is…
The UK government is expected to publish the new Digital Markets, Competition and Consumer Bill imminently. The new law is…
A new Aviation Passenger Charter has been announced by the UK Government in an effort to improve consumer awareness of…
Enforcement of consumer law is being strengthened under new government plans announced today. A statement from the Department for Business,…
A new legal duty is now in force requiring funeral directors and crematorium operators to provide clear pricing of their…
With flights, accommodation, tours and holiday plans disrupted due to the coronavirus pandemic, consumers are expressing increasing frustration as holiday…
If an item you have purchased develops a fault, should you rely on your legal rights or make a claim…
The Competition and Markets Authority (CMA) is to issue consumer law guidelines for the IVF sector to ensure that fertility…
Regulation of Claims Management Companies has, from 1st April 2019, been transferred from the Claims Management Regulator to the Financial…
Proposals have been published at both an EU and UK level to radically strengthen the enforcement powers of industry regulators…
Less than 20% of a rebate fund for Power of Attorney applications has been claimed, according to figures obtained from…
Under the Consumer Rights Act 2015, should you purchase an item or service that is faulty, you may be eligible…
Distance selling is the sale of goods or services through mail order, digital TV, phone or text message. Consumer rights…
Where an item under warranty develops a fault, the path to remedying the situation may be as straightforward as claiming…
The Sale of Goods Act 1979 states that all goods purchased or sold in the UK must be as described,…
As a consumer, when we buy any product, be that a washing machine, building materials, or a child’s toy, it…
The selling of gift vouchers by distressed retailers such as Comet, Jessops and HMV, in the run up to going…