Consumers Struggle to Get Refunds for Holiday Bookings
With flights, accommodation, tours and holiday plans disrupted due to the coronavirus pandemic, consumers are expressing increasing frustration as holiday companies appear to flout consumer protection laws by refusing to offer refunds. While some airlines, hotels and tour operators are approving refunds, albeit reluctantly, others are making it difficult to request refunds, with some refusing […]
Ventilator Manufacturers to be Protected from IP & PI Claims
UK manufacturers of ventilators being used to treat coronavirus patients are to be given specific legal protection in the event of any breaches of IP rules or personal injury claims, the Government has confirmed. Where new kit malfunctions, or is found to be defective or to infringe intellectual property rights, the Government has pledged to […]
CPS Told to Downgrade “Less Serious” Cases
Prosecutors in England and Wales have been advised to take the current issues resulting from the COVID-19 crisis into account when deciding whether to press charges, under new guidance issued by the Crown Prosecution Service. The new guidelines state that serious cases should be prioritised and all options should be explored for less serious offences, […]
Overlooking is Not a Private Nuisance, Court of Appeal Rules
Loss of privacy as a result of overlooking by neighbours does not qualify as a form of nuisance, the Court of Appeal has ruled in a landmark judgment. The ruling confirms that, while noise, dust, noxious smells and vibrations inflicted by neighbours are among the types of nuisance offering legal protections to aggrieved parties, overlooking […]
Consumer Rights: Faulty Goods under Warranty

If an item you have purchased develops a fault, should you rely on your legal rights or make a claim under the warranty? What is a warranty? A warranty is, in essence, an insurance policy for your purchase. It is in addition to your statutory legal rights. It may be provided by the retailer or […]
ID1 Form Land Registry (How to Complete it!)

The ID1 form is used to provide evidence of identity to the Land Registry for a private individual in respect of certain property-related applications. The ID1 form is required when making one of the following applications: a) a transfer of land or a transfer of a mortgage b) an amendment to a deed or […]
Home Working Risk Assessment (Employer Guide)

Given the current work from home requirements due to the COVID-19 outbreak and the phased return to work post-lockdown, home working is expected to become more widely adopted. For employers, this means giving full consideration as to how home working will work on a longer term basis, and what this means in terms of assessing […]
Should I Furlough My Employees?

Businesses forced to close to reduce the spread of coronavirus and those that are still operating but seeing no or very little work are now looking to lay offs, asking workers to take unpaid leave or to furlough employees to reduce their outlay on salaries. Can you force employees to take unpaid leave? Despite the […]
Bereavement Leave (How Much Time Off Work?)

As an employer it is important that you provide both a compassionate and legally compliant approach to employee absence from work following the death of a loved one so as to minimise the impact on the bereaved individual and your business. Yet the law relating to bereavement leave is by no means clearly defined. What […]